Glacier Adventure operates outdoor activity tours that often take part in harsh and in the same time beautiful environment. Our clients and guides safety is our number one priority and the thing that makes Glacier Adventure possible. Therefore we have built up our safety policy for our clients and guides.
Guides from Glacier Adventure has experience and knowledge of the tour they manage. Our guides have the authority to change or cancel tours because of safety reasons. This can apply when weather changes to the worse or if the forecast for the day is dreadful. This can also apply if we have some natural situation that creates cancelation, for example if we have the chance of avalanche, unstable ice in the ice caves or similar situations.
When we have cancelations to ensure safety for our clients and guides the rules from Terms and conditions apply to refund.