Terms & Conditions
By booking or participating in any workshop, tour, or activity organized by Glacier Adventure, you agree to the following Terms and Conditions.
Liability & Assumption of Risk
Participation in Glacier Adventure workshops involves inherent risks. By enrolling in a workshop, you acknowledge and accept that travel and outdoor activities, particularly in Iceland’s remote and natural environments, carry risks, including but not limited to injury, illness, loss, damage to personal property, or death.
By accepting these Terms and Conditions, you voluntarily assume all risks associated with participation and release Glacier Adventure, its owners, employees, guides, contractors, and partners from liability for any injury, loss, damage, or expense, whether physical or mental, known or unknown, arising from your participation.
Activities may take place in remote, mountainous, coastal, or wilderness areas where infrastructure and medical services may be limited or unavailable. Glacier Adventure assumes no responsibility for medical treatment, evacuation, or dietary requirements. Unless accompanied by a parent or legal guardian and with written approval, participants must be at least 18 years of age.
Equipment Liability & Personal Responsibility
Participants are 100% responsible for the safety and operation of their own equipment, including drones, cameras, lenses, and laptops. Glacier Adventure and its guides assume no liability for equipment damage, loss, theft, or total loss (including drone crashes, flyaways, or water damage), even if the incident occurs while following suggestions or flight paths provided by a guide.
Physical Fitness & Responsibility
You are responsible for selecting a workshop appropriate to your physical condition and experience. By booking, you confirm that you are in sufficiently good health to participate and that no condition exists that could endanger yourself or others. Glacier Adventure reserves the right to request medical clearance when deemed necessary and to refuse or discontinue participation if a participant is unable to safely take part in workshop activities.
Itineraries & Flexibility
Workshop itineraries are carefully planned but serve as guidelines only. Weather, road conditions, safety considerations, government regulations, volcanic activity, or other unforeseen circumstances may require changes to locations, timing, or activities. You acknowledge that flexibility is required and that no refunds or discounts will be issued for itinerary changes, shortened activities, or missed locations due to circumstances beyond our control. Glacier Adventure cannot guarantee visits to specific locations, wildlife sightings, natural phenomena (including northern lights), or specific flying conditions for drones.
Drone Use & Regulations
Drone use in Iceland is regulated. If you bring a drone, you are responsible for ensuring their drone is legally registered and operated in accordance with Icelandic and EASA regulations. Please find information about how to obtain the A1/A3 licence through the following link: https://flydrone.is/register
Glacier Adventure will guide participants on permitted flight areas and safe operation, but bears no responsibility for fines, confiscation, or legal consequences resulting from non-compliance with regulations.
Health, Pandemics & Travel Risk
You travel at your own risk at all times. Glacier Adventure is not responsible for disruptions caused by illness, pandemics, government restrictions, or other events beyond its control. Participants are encouraged to follow Icelandic health authority guidelines. Glacier Adventure assumes no financial responsibility for delays, cancellations, or additional expenses caused by health-related issues.
Arbitration & Governing Law
These Terms and Conditions are governed by Icelandic law. Any disputes arising from participation shall be resolved before the District Court of Reykjavík, Iceland.
Cancellation or Changes by Glacier Adventure
Glacier Adventure reserves the right to cancel or modify a workshop at any time due to insufficient bookings, safety concerns, or circumstances beyond our control (including Force Majeure events such as volcanic eruptions or aviation disruptions). If a workshop is canceled by Glacier Adventure, we may:
- Reschedule the workshop
- Offer credit toward a future workshop
- Issue a full refund
Our financial liability is limited to the amount paid directly to Glacier Adventure and does not extend to other travel expenses such as flights, accommodation outside the workshop, insurance, or personal equipment.
Punctuality & Late Arrival
Participants are responsible for arriving at the designated meeting point at the specified time. Glacier Adventure is not responsible for missed departures due to flight delays or personal travel disruptions. Any costs associated with catching up to the group in the field are the sole responsibility of the participant.
Participant Conduct & Media Release
Participants are expected to behave respectfully toward guides, fellow participants, locations, and the environment. Harassment, abusive behavior, or unsafe conduct, verbal or physical, may result in immediate removal from the workshop without refund or compensation.
By participating, you grant Glacier Adventure and its guides the right to capture and use "behind-the-scenes" photography and video footage of the workshop (which may include your likeness) for promotional and marketing purposes.
Payments
A workshop seat is not confirmed until the required full payment has been paid and written confirmation has been issued by Glacier Adventure. Failure to meet payment deadlines may result in loss of your reservation. Glacier Adventure reserves the right to adjust workshop pricing due to significant currency fluctuations.
Cancellation & Refund Policy – 1-Day Private Tours
All cancellations must be sent in writing to our office via email to [email protected] and confirmed by our team to be valid. For rescheduling requests, please contact us via email or phone. Our cancellation terms for the 1-Day Private Tour or Workshop are structured as follows:
- Cancellations received more than 24 hours before tour departure: A 95% refund will be provided. Glacier Adventure keeps a 5% payment fee to cover non-refundable booking system and transaction costs.
- Cancellations received less than 24 hours before tour departure: No refund will be provided. This includes bookings made within the 24-hour window prior to departure.
- No-Shows: "No-shows" or participants who are not at their designated pickup location on time will not be refunded.
What Is Not Included
Unless explicitly stated: International flights, optional activities, insurance of any kind, personal expenses and drinks, meals not listed as included.
Travel Documentation & Insurance
You are responsible for holding valid travel documents, including passports, visas, and ETIAS authorization where applicable.
Mandatory Insurance: We require all participants to hold comprehensive travel insurance that includes emergency medical evacuation. We also strongly recommend coverage for:
- Trip cancellation/interruption
- Medical treatment
- Equipment loss or damage
Third-Party Services
Glacier Adventure may rely on third-party providers for transportation, accommodation, or meals. We are not responsible for delays, cancellations, or errors caused by third parties and accept no liability for their actions.
Offers & Promotions
Discounts and promotions are valid only during stated periods, are non-transferable, and cannot be combined. Glacier Adventure reserves the right to modify or cancel promotions at any time.
Contact
For all inquiries regarding these Terms and Conditions, please contact: [email protected]
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